Question 1

What is a managed private cloud server?

Accepted Answer

It is dedicated server capacity hosted on enterprise infrastructure and fully managed by our engineers. Your workloads run in an isolated private environment rather than shared hosting, and we handle provisioning, patching, monitoring, backups and support.

Question 2

How is this different from normal web hosting?

Accepted Answer

Web hosting is designed for websites on shared resources. GNet delivers business infrastructure: dedicated compute, private networking, enterprise storage, backup and disaster recovery, and engineers who manage the platform for you.

Question 3

We still run a physical server in our office. How do we migrate?

Accepted Answer

We start with a workload assessment, then build a mirrored environment in the private cloud, run a test migration, validate your applications with your team, and schedule the final cutover outside business hours to minimise disruption.

Question 4

Will our business applications still work?

Accepted Answer

Yes. Accounting systems, ERP, SQL databases, file servers, POS back-ends and remote desktop environments all run in the private cloud. We validate each application before cutover and keep the on-premise server available as a fallback during the transition window.

Question 5

How is our data protected?

Accepted Answer

Every environment runs with private network isolation, managed firewall rules and role-based access. Backups run on a scheduled basis with offsite retention copies, and restore procedures are documented and tested.

Question 6

What happens if something breaks after hours?

Accepted Answer

Infrastructure is monitored continuously and alerts reach our engineering team directly. Support plans include defined response targets, and you speak with engineers who already know your environment.

Question 7

Are you a new company?

Accepted Answer

GNet was established in 2023. Our team brings hands-on server, virtualisation and network engineering experience, and we work in partnership with an experienced software development company so infrastructure and applications are supported together.

Question 8

Can we start with one server and grow later?

Accepted Answer

Yes. Resources scale as your business grows. You can start with a single workload, then add compute, storage, additional servers or disaster recovery without rebuilding your environment.

Frequently asked questions